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Muliple credit unions have reported that they have been hit by a phishing scam recently. Phishing is an ettempt to acquire sensitive personal information by fraudsters. It is typically carried out by email or text messaging. Pleae remember that Monroe Telco will never send you and email or text message asking for your account information. Do not resond to any suspicious emails and delete them immediately. If you receive something of this nature, please report it to the FTC at 877-382-4357 or https://www.ftccomplaintassistant.gov. The phone number you should report is the number you are being asked to call, not the phone number that the text message is coming from.
Monroe Telco FCU is phasing out the use of our P.O. Box address. Please send all correspondence to 4705 Cypress Street, West Monroe LA, 71291. If you have Bill Pay set up with another institution that comes to our P.O Box address, you will need to change it to reflect our physical address. If you have any questions, please feel free to contact us at 318-397-4243. Thank you!